WaveToOpen
Find the fault behind the symptom.
A door that opens slowly, refuses to open or fails to close may have a sensor, operator, power, mechanical or locking fault. Replacing the visible switch without diagnosing the system can leave the underlying problem unresolved. A useful service enquiry captures the symptom, equipment and circumstances in which the fault occurs.
Existing equipment: review priorities
- Fault symptoms, frequency and recent changes
- Operator, sensor and controller identification
- Mechanical movement, alignment and latching
- Available service records and replacement-part support
Scoping automatic door repair & service
Service availability and scheduling are confirmed by location and equipment. Diagnosis may identify adjustment, repair, replacement or a wider retrofit. Ask for documentation of findings and any remaining issues. No emergency attendance time is promised through this website.
Your existing equipment brief
Record whether the problem occurs on entry, exit or both, and whether other controls still work. If the door presents an immediate safety issue, follow your facility’s safety procedures and contact the responsible building team. Do not bypass safety devices or locking controls.
Can you quote a repair from the symptom alone?
A symptom helps triage the enquiry, but on-site diagnosis may be needed before the repair scope and parts can be priced.
Record the symptom at the control
Tell us which activation devices work, which do not, and whether the door behaves differently from each side.
Include your door photos